PRIVACY POLICY
Last Updated: October 14, 2025
SalesRocket Technoserve (OPC) Private Limited (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services.
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1. Information We Collect
•Personal Information: Name, email, phone, company name, billing details, etc.
•Usage Data: IP address, browser type, pages visited, time spent, and cookies.
•Project Information: Files, brand assets, or business details you voluntarily share for project execution.
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2. How We Use Your Data
We use your information to:
•Deliver and improve our marketing services
•Communicate project updates or promotions
•Process payments and invoices
•Comply with legal requirements
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3. Data Sharing
We may share your information only with:
•Trusted third-party vendors (hosting, payment gateways, analytics)
•Law enforcement when required by law
We never sell or rent your personal data.
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4. Cookies
Our website may use cookies to enhance browsing experience and analyze traffic. You can disable cookies via your browser settings.
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5. Data Security
We use secure servers and encryption tools to safeguard your data. However, no online system is 100% secure, and we cannot guarantee absolute protection.
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6. Your Rights
You can request access, correction, or deletion of your personal information by emailing hariharan@salesrocket.com.
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7. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
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REFUND POLICY
Last Updated: October 14, 2025
At SalesRocket Technoserve (OPC) Private Limited, we aim to provide quality marketing solutions to all clients. However, as our services involve time, planning, and creative work, we follow a strict refund policy.
1. No Refund after Project Start
Once project planning or execution begins, payments are non-refundable under any circumstances.
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2. Refund Before Project Start
If you cancel a service within 24 hours of making payment and before any work has started, a 50% refund may be issued after deduction of administrative costs.
Approved refunds will be credited within 7-10 working days to the original payment method
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3. Service Delivery Delays
In case of delays due to our team, we will mutually agree on revised timelines. Refunds are not applicable for timeline variations caused by client-side delays or incomplete inputs.
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4. Digital Advertising Budgets
Refunds are not applicable to amounts spent on third-party advertising platforms (Google, Facebook, etc.), as these are billed directly by those platforms.
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5. Contact for Refund Requests
All refund-related queries should be sent to:
📧 connect@salesrocket.com
📞 7418075506